Privacy Policy

Convershun is a software platform built for business owners to help manage advertising, capture and organize leads, communicate with prospective customers, schedule appointments, and improve customer engagement.

This Privacy Policy describes the information Convershun collects when you visit our website, create an account, connect business tools, or use our platform and services. It also explains how we use, store, share, and protect that information.

Account Information

• Name and business name
• Email address and phone number
• Industry and login credentials

Business Information

• Business profile information
• Time zone and branding information

Lead Information

• Lead names, email addresses, phone numbers, and cities
• Form qualification responses and appointment information
• Notes and information entered by the business owner

Communications

• Emails sent through the Inbox
• Email sequences and notifications

Integrations

• Meta account connections and advertising account information
• Lead form data and appointment data

Technical Information

• Device and browser information
• IP address, cookies, usage analytics, and log data

Convershun uses information to operate and support the platform, including to:

• Provide, maintain, and improve our services
• Create and manage user accounts
• Deliver platform features and connected integrations
• Capture, organize, and process leads and appointments
• Send requested notifications and communications
• Maintain security and prevent fraud, abuse, or unauthorized access
• Provide customer support and respond to account questions
• Analyze usage and improve platform reliability and performance

Convershun uses cookies and similar technologies on our website and platform to remember user preferences, maintain sessions, improve performance, analyze usage, and enhance the user experience.

Some cookies are necessary for account access and platform operation. Analytics information helps us understand which features are useful, identify technical problems, and make Convershun easier for business owners to use.

Convershun does not sell personal information.

We may share information only as reasonably necessary with:

• Service providers that support hosting, email delivery, payments, analytics, security, and customer support
• Integration partners when you choose to connect their services to Convershun
• Legal authorities when disclosure is required by law or necessary to protect rights, safety, or platform integrity
• Professional advisors, such as attorneys, accountants, or auditors, when necessary

Service providers receive only the information needed to perform services for Convershun and are expected to handle that information appropriately.

Users may connect third-party services to Convershun, including advertising platforms such as Meta and other business tools used for lead collection, communications, or appointments.

When you connect a third-party service, information may pass between Convershun and that provider according to the permissions you approve. The provider's collection and use of information is also governed by its own privacy policy and terms. Convershun does not control the independent privacy practices of third-party services.

Convershun uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, authentication protections, secure service providers, monitoring, and procedures appropriate to the nature of the information we process. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Convershun retains information for as long as reasonably necessary to:

• Provide and maintain the services
• Meet legal, tax, accounting, and regulatory obligations
• Resolve disputes and respond to support or security matters
• Enforce our agreements and protect platform integrity

Retention periods may vary depending on the type of information, account status, connected services, and applicable legal requirements.

Convershun currently operates only within the United States. The services are intended for business owners and authorized users conducting business within the United States.

Information processed through Convershun may be stored and handled in the United States under United States laws.

Convershun is intended for business owners and authorized business users who are at least 18 years of age. The platform is not directed toward children under 18.

We do not knowingly collect personal information from individuals under 18. If we learn that such information was provided to Convershun, we will take reasonable steps to remove it.

Convershun users may:

• Update account information
• Modify business profile and branding information
• Manage available communications and notification preferences
• Request assistance regarding account information

Some information is necessary to provide the services. Changing or removing required information may limit account features or connected platform functionality.

Convershun may update this Privacy Policy periodically as our platform, practices, or legal obligations change. Updated versions will be posted on this page with a revised Last Updated date.

When appropriate, we may provide additional notice of material changes. Continued use of the platform after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy.